Customer Service Representative Community, Social Services & Nonprofit - Fenton, MO at Geebo

Customer Service Representative

Fenton, MO Fenton, MO Full-time Full-time $15 an hour $15 an hour 13 days ago 13 days ago 13 days ago Voted a Best Place to Work by Glassdoor and the St.
Louis Business Journal, CarShield is an energetic, fast-paced, and growing company looking to add key talent to the team.
We are seeking driven, results-oriented people who approach each day with positivity and a Customer First mentality and those that thrive in a competitive atmosphere! We offer a competitive base compensation and benefits package, including medical, dental, vision, life, 401k, and discounted tuition at Lindenwood University! We believe in developing our people getting results.
To do so, we regularly review employee performance to identify and reward your efforts.
When it comes to leadership roles, we believe in promoting from within, so all team members are encouraged to strive for the next level of personal and professional development.
The only constant at CarShield is change and growth! CarShield is seeking talent to join its growing Pre-Sales team, located at our South County-Fenton facility.
This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with our Sales department.
Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and bonus potential! Reporting to the Pre-Sales Screener Manager, this position is responsible for:
Gathering key information from prospective customers and supporting their transition to the Sales team; Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience; Maintaining current knowledge of products and services offered; Other tasks as assigned.
Requirements for Pre-Sales Screener Representative:
Strong attention to detail and the ability to follow directions; Ability to present oneself well over the phone; Excellent customer service skills; Strong communication skills; Highly coachable; Ability to effectively multi-task; Willingness to work 1-2 Saturday(s) per month; Experience in a call center a plus (training will be provided); Basic computer and typing skills; Bilingual (English/Spanish) a plus.
Pay Rate and Benefits for Pre-Sales Screener Representative:
$15/hour, plus bonus! (Average $18/hour) Group Insurance (Medical, Dental, Vision, Life, etc.
); 401k with Employer Match; Discounted CarShield policies; Discounted Tuition at Lindenwood University; Professional Development Opportunities; And more! If you are looking to join a company that will recognize your efforts, and help you progress in your career, apply today! Job Type:
Full-time Pay:
$15.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Experience level:
No experience needed Schedule:
Monday to Friday Weekends as needed Travel requirement:
No travel Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.