Sales Support Representative Customer Service & Call Center - Fenton, MO at Geebo

Sales Support Representative

International Food Products Corporation International Food Products Corporation Fenton, MO Fenton, MO Full-time Full-time Estimated:
$49.
9K - $63.
2K a year Estimated:
$49.
9K - $63.
2K a year 8 days ago 8 days ago 8 days ago Calling all recent college graduates! IFPC is a growing quality ingredient company for the food, beverage, and dairy industries.
We are a family-owned company that offers excellent benefits and a great team atmosphere.
Respect, integrity, teamwork, and passion are at the core of what we do.
Sales Support serves as a vital function that enables Sales to spend more time in the field.
This role will enhance the return on total business by increasing the amount of time the outside sales force can focus on both growing existing and finding new business.
This person is responsible for supporting the salesperson in a variety of tactical roles.
To Apply:
Please complete the TWO STEP process to apply for this position:
1.
Submit your resume via this platform.
2.
Complete the following Outmatch Assessment (You may need to copy and paste the below into your web browser) - https:
//apps.
outmatch.
com/PeopleManagement/Web/JobApplication/register?registrationId=sH39wNAbMF5Q3SlSzDZ0Tw%3d%3d Primary
Responsibilities:
Sample process management Direct contact for customer with inquiries or immediate coverage when salesperson is unavailable.
Work with customer service and sales on contract management.
Maintain existing business by monitoring and reporting changes in the customer purchasing patterns to the sales representative.
Manage customer contact information and change of customer data in CRM.
Send customer quotes on behalf of the sales representative (discuss any exceptions with sales).
Enter and maintain sales opportunities in the Salesperson's opportunity pipeline.
Review margins to catch trends, errors, and opportunities for margin improvement, work with stakeholders to improve.
Follow up on internal requests.
Monthly reports (margin, open opportunities, sample feedback) Any special report requests (specific customer report such as sales history, margin history, etc.
) Provide backup information for Price Increases so the Salesperson has everything they need to roll out increases to customers.
Manage bid process.
Handle customer document requests.
Provide pricing to Salesperson on distribution items by following our pricing process.
Price out product formulations for manufacturing items.
Create manufactured price letters.
Set pricing in NAV for manufactured items.
Communicate pricing to Customer Service when needed.
Complete and submit stock requests on behalf of Salesperson.
The successful candidate must have the following skills:
Strong time management skills Proficient in Microsoft Excel and Word Ability to engage with a wide variety of personality types at various professional skill levels.
High energy level paired with curiosity and a keen desire to learn and understand business issues.
Proactive team player who is adaptable and flexible to fluid situations.
Goal oriented with strong decision-making skills.
Detail oriented with the ability to handle multiple projects simultaneously.
Able to work under pressure.
Committed to continually improving processes and procedures.
Ability to work independently and as part of a team in a dynamic environment.
Required
Qualifications:
College degree or min of 3 years sales support experience Excellent written and verbal communication skills Desire and commitment Strong follow up skills Positive attitude Ability to effectively prioritize tasks and manage time Self-Motivator Intuitive computer skills We look for employees of all backgrounds to bring fresh perspective to our ingredient business and are proud to be an Equal Opportunity Employer.
Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Vision insurance Work from home Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
Hybrid remote Work Location:
Hybrid remote in Fenton, MO 63026.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.